Date  : 1^st October 2019
 
Dear Customers
 
ZENNE PRODUCTS SELLING THROUGH ONLINE PLATFORM
 
In order to protect the interest and right of our consumers, we wish to inform that our company does not provide standard warranty coverage and after sales service for all Zenne products that purchased from online platform.
 
Customers who purchased from unauthorized dealers through online platform must contact the resellers directly for any service or warranty claims. All service charges, transportation charge, labor and spare parts are chargeable with a fee. Only products purchased from Zenne authorized dealers and via Zenne website are entitled to the standard warranty coverage by Zenne.
 
We take this opportunity to thank you and looking forward to your continuous support and trust.
 
 
Yours faithfully,
 
Valerie Kam                                                                                        
Marketing Manager                                            
Zenne Infinity Sdn Bhd      

Published : 11-Jun-2020